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Any doubts? We're here to help
Browse through our frequently asked questions to find answers regarding Counter membership!
Counter members can submit a claim to their provider from the dashboard. If you prefer, you can also submit a cliam directly to your insurance provider and search for it from our system, just have your policy # ready!
Of course you can! Our pricing scales with your needs. Chat to our friendly team to find a solution that works for you.
We understand that things change. You can cancel your plan at any time.
You can start submitting claims from our dashboard 30 days after sign up!
Once we determine your elligibility we will deposit the funds into an account you can access from the dashboard. From there you can withdraw funds to send towards the payee. We can also send the money directly there for you!
How long does the process take. Typical time from claim submission on our platform to payout is 7 days, but time can vary if more information is needed to process your claim.
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