Navigate disability and SSDI claims with confidence
Counter helps employees and individuals get approved faster, access benefits sooner, and maintain financial stability during disability, leave, and SSDI claims.
Disability and SSDI claims shouldn't feel impossible
The system is complex, confusing, and stacked against you. Most people face these challenges alone—and it shows in the outcomes.
Confusing Paperwork
Forms that don't make sense, requirements that keep changing, and documents that are hard to track.
Long Wait Times
Weeks or months without updates, unclear timelines, and no way to know if you're doing everything right.
Lost Income
Bills don't stop when your paycheck does. The gap between leaving work and getting benefits can be devastating.
Counter handles the hard parts, so you don't have to
We combine expert guidance, AI-powered tools, and financial support to help you navigate claims faster and with less stress.
Guides You Step-by-Step
Plain-language instructions that help you understand exactly what to do next, without legal jargon.
Organizes Your Documents
Keep everything in one place, with smart reminders and checklists so nothing falls through the cracks.
Improves Approval Readiness
Our system helps you submit complete, accurate applications the first time— reducing delays and rejections.
Bridges Financial Gaps
Access tools and resources to help manage expenses while you wait for benefits to start.
Support your employees when they need it most
Counter helps benefits brokers, employers, and HR leaders provide seamless disability and leave support—reducing complexity and improving employee outcomes.
Reduce Employee Stress
Help your team navigate difficult times with confidence and support.
Improve Benefits Utilization
Employees get the most from their benefits, leading to better outcomes and satisfaction.
Easy Integration
Broker-clean and designed to fit seamlessly inside existing benefits programs.
Designed to fit inside existing benefits programs
Counter integrates seamlessly with your current benefits infrastructure. No disruption, no complexity—just better support for your employees.
Schedule a DemoGetting started is easy
Counter guides you through every step of your claim, from eligibility to approval.
Answer a Few Questions
Tell us about your situation in plain language. No complicated forms or legal terminology.
Get Guided Through Your Claim
Follow step-by-step instructions tailored to your specific case. We'll tell you exactly what to do.
Track Progress & Next Steps
See where you are in the process, what's coming next, and what actions you need to take.
Access Financial Tools
Get resources to help bridge the gap while you wait for benefits, so you can focus on recovery.
Fair, transparent pricing
Counter offers flexible Per Member Per Month (PMPM) and Per Member Per Year (PMPY) pricing for employers and benefits partners, making it easy to provide comprehensive disability and SSDI support to your workforce.
Enterprise
B2B2C Pricing
Scalable pricing designed to fit your organization's needs, billed on a Per Member Per Month (PMPM) or Per Member Per Year (PMPY) basis.
- Flexible Per Member Per Month (PMPM) pricing
- Annual Per Member Per Year (PMPY) pricing available
- No hidden fees or surprise charges
- Access to all core features included
- Financial tools and resources
- Ongoing support throughout your claim
Want to learn more about our PMPM and PMPY pricing? Contact our team to discuss the best plan for your organization and get a customized quote. We also offer a one-time fee version for individual access.
Common questions
Everything you need to know about Counter and how we help.
Counter is a technology platform that helps you organize and manage your claim process. We provide guidance and tools, but we're not a law firm and don't provide legal advice. Many people successfully file claims without a lawyer, but if your case is complex or denied, you may want to consult an attorney. Counter can work alongside your legal representation.
The timeline varies depending on the type of claim. Short-term disability claims typically take 2–4 weeks, while SSDI claims can take 3–6 months or longer. Counter helps you submit complete applications to reduce delays and keeps you informed throughout the process.
Counter is designed for anyone navigating disability leave, short-term disability, long-term disability, or SSDI claims. Whether you're an employee dealing with a health issue, a family member helping a loved one, or someone applying for Social Security benefits, Counter can help.
We partner with employers, nonprofits, and benefits platforms who sponsor access for their members. For individuals without sponsored access, we offer affordable per-claim pricing. We never take a percentage of your benefits—our goal is to help you get what you're entitled to.
Yes. We use bank-level encryption and security measures to protect your personal information. We never share your data with third parties without your explicit consent, and we're compliant with all relevant privacy regulations.
Counter helps you understand why claims are denied and guides you through the appeals process. We provide step-by-step instructions for filing appeals and help you gather the additional documentation you may need. Many denied claims are approved on appeal.
You don't have to navigate this alone
Whether you're just starting your claim or already in the process, Counter is here to help you every step of the way. Get the support you deserve.
Questions? Email us at info@counterfin.com or schedule a call with our team