How Disability Insurance Works: A Guide for Employees and Employers

Disability insurance is a crucial benefit that protects employees from financial hardship when illness or injury prevents them from working.
This guide breaks down the basics of disability insurance, its importance, and how employers and employees can navigate the system effectively.
What Is Disability Insurance?
According to the US Department of Labor, Disability Insurance benefits are generally a matter of agreement between an employer and an employee. This provides monthly payments to people who have a disability that stops or limits their ability to work.
For the University of South California’s employees, A basic employer-paid disability plan often covers a portion of income (e.g., up to $800 monthly), while voluntary plans can replace up to 60% of income, capped at $15,000 per month, depending on plan selection.
Why Is Disability Insurance Important?
For employees, disability insurance ensures continued income during medical emergencies, safeguarding against financial stress.
According to the Official Government Social Security Fact Sheet, Almost 3 in 10 workers entering the workforce today will become disabled before retirement. Employers offering comprehensive plans benefit by attracting and retaining top talent.

How Disability Insurance Works
For Employees
- Eligibility Requirements: Employees must meet plan conditions, such as medical certification of a disability.
- Waiting Periods: Most plans have a waiting period (e.g., 14 days for short-term coverage) before benefits begin.
- Claim Filing: Claims require detailed documentation, including medical evidence and employment details.
For Employers
Employers typically provide basic coverage and may offer voluntary enhancements. Responsibilities include:
- Selecting and managing disability plans.
- Educating employees about available benefits.
- Assisting with the claims process to reduce delays
State and Federal Disability Programs
In addition to employer-provided plans, several state and federal programs provide disability benefits. For example:
- California State Disability Insurance (SDI): Covers temporary disabilities with benefits up to 52 weeks.
- Social Security Disability Insurance (SSDI): Offers long-term benefits for severe, permanent conditions

Why Use Counter for Disability Claims?
Navigating the complex landscape of disability insurance can be daunting for both employees and employers. That’s where Counter excels.
Counter is a fintech platform designed to simplify disability and FMLA claim management. We offer the following benefits:
- Streamlined Processes: Counter eliminates the hassle of paperwork, ensuring claims are processed efficiently and accurately.
- Transparency: Employees can track their claims in real-time, reducing uncertainty about their benefits.
- Compliance and Integration: Employers gain a trusted partner to manage claims while staying compliant with disability and FMLA regulations. The platform integrates seamlessly with existing HR systems, making adoption easy.
By choosing Counter, you ensure that employees receive the support they need while minimizing administrative burdens for your HR team. Whether you’re an employer looking to enhance benefits or an employee seeking reliable claims support, Counter is your ideal partner.
Contact us at Counter today to learn more about how we’re redefining disability claims management for modern workplaces.